At www.waveforge.shop, we aim to provide a simple and efficient shipping experience for every customer purchasing our artificial bonsai products.
1. Shipping Origin
All orders are shipped from the United States.
2. Order Processing
Orders are processed on the same day they are received, provided that the order information is complete and the order has been successfully paid.
Once your order has been processed, it will be prepared for shipment and handed over to the shipping carrier.
3. Shipping Time
The estimated shipping time is 0–1 business day after the order has been processed.
Delivery times may occasionally be affected by circumstances outside our control, such as carrier delays, severe weather, transportation disruptions, or other unforeseen events.
4. Order Information
Please make sure that your shipping information is accurate and complete when placing your order. Incorrect or incomplete information may cause delays in delivery.
If you notice an error in your order information, please contact us as soon as possible at:
Email: contact@www.waveforge.shop
5. Tracking Information
When tracking information is available, it may be provided to you after your order has been shipped. Tracking updates are handled by the applicable shipping carrier and may take some time to appear after shipment.
6. Delayed or Missing Orders
If your order does not arrive within the expected delivery timeframe, please contact us so we can assist you with checking the status of your shipment.
We will make reasonable efforts to help resolve shipping-related issues.
7. Clearance Sale Notice
Due to continuous losses, the merchant has decided to conduct a clearance sale at a loss. During this clearance period, inventory availability may be limited.
8. Contact Us
If you have any questions regarding this Shipping Policy or your order, please contact us at:
Email: contact@www.waveforge.shop
We appreciate your understanding and look forward to providing you with a smooth shopping experience.